You have your own secure and private instance of our UCX PBX solution.
This means that you are not sharing telephony resources with other companies. And your instance includes dozens of telephony features like Multi-Party Conferencing, Voice Mail, Transfer, Find Me / Follow Me and a lot more.
For one price you have access to the same professional telephony that we provide with our appliance-based solutions used by thousands of customers world-wide.
It’s this simple, 2 plans. The Business plan includes everything except Contact Center. The Contact Center plan includes everything in the Business plan with the addition of professional Contact Center Reporting that allows you manage your contact center queues and agents with real-time and historical reports.
Both plans include all of our business communications features including: Multi-Party Conferencing, Voice Mail, Find Me / Follow Me, Busy indications, Direct Dial Selection, and dozens of other features. Our Cloud Hosted solution provides you with all of the features of our UCX in office appliance solutions!
Unlimited Voice
Full PBX features
*Does not include taxes or telephone price.
*Does not include taxes or telephone price.
Unlimited Voice
Group Channels / IM / Presence
Mobility
InfinityONE application
Full PBX features
*Does not include taxes or telephone price.
Contact Center Reporting
Unlimited Voice
Group Channels / IM / Presence
Mobility
InfinityONE application
Full PBX features
*Does not include taxes or telephone price.
Unlimited Voice
Full PBX features
*Does not include taxes or telephone price.
*Does not include taxes or telephone price.
Unlimited Voice
Group Channels / IM / Presence
Mobility
InfinityONE application
Full PBX features
*Does not include taxes or telephone price.
Contact Center Reporting
Unlimited Voice
Group Channels / IM / Presence
Mobility
InfinityONE application
Full PBX features
*Does not include taxes or telephone price.
FEATURES | SMB PLAN | ENTERPRISE PLAN | CONTACT CENTER PLAN |
---|---|---|---|
Minutes Per Month* | Unlimited | Unlimited | Unlimited |
Full PBX Features | ✔ | ✔ | ✔ |
XSTIM Firmware Support** | ✔ | ✔ | ✔ |
Instant Messaging | ✔ | ✔ | |
Group Messaging | ✔ | ✔ | |
InfinityONE application | ✔ | ✔ | |
Contact Center Reporting | ✔ | ||
Presence / Collaboration | ✔ | ✔ | |
Mobility | ✔ | ✔ | |
Multi-Party Conferencing | ✔ | Unlimited | Unlimited |
Call Recording | ✔ | ✔ | |
Voice Mail | ✔ | ✔ | ✔ |
Unified Messaging | ✔ | Unlimited | Unlimited |
InfinityONE Operator | Monitor 120 extensions | Monitor 120 extensions | |
Digital Telephone Support*** | ✔ | ✔ | ✔ |